Fontswala (fontswala.com) is operated by Pranishi Digital. We respect your privacy and collect only the information needed to process your orders, deliver your fonts, and support you. This policy explains what we collect, why, and the choices you have. We handle personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
1. Information we collect
- Account & order details — your name, email address, and order history, used to deliver purchases and let you re-download fonts.
- Payment information — payments are processed by Razorpay. Your card, UPI, or banking details are entered directly with Razorpay and are never stored on our servers. We receive only a payment reference and status.
- Support messages — anything you send us by email so we can respond.
- Technical data — basic logs (such as IP address and browser type) kept by our hosting provider for security and to keep the site running reliably.
2. How we use your information
- To process payments and deliver the fonts you purchase.
- To maintain your account and let you re-download past purchases.
- To respond to support requests and verify license ownership.
- To prevent fraud and secure the website.
- To send you occasional updates about new fonts only if you opt in — you can unsubscribe at any time.
3. Cookies
We use essential cookies and browser storage to keep you signed in and remember your cart. We do not sell your data or use invasive advertising trackers.
4. Sharing with third parties
We share data only with the services required to run the store:
- Razorpay — payment processing (their own privacy policy applies to payment data).
- Hosting and file-storage providers — to serve the website and deliver your font downloads securely.
We never sell or rent your personal information to anyone.
5. Data retention
Order records are kept as long as needed to provide lifetime re-downloads and to meet legal, tax, and accounting requirements.
6. Your rights
You may request access to, correction of, or deletion of your personal data at any time by emailing hello@fontswala.com. Note that deleting your account data may end your ability to re-download past purchases.
7. Security
The website is served over HTTPS, purchased font files are stored in private storage that is only accessible through verified download links, and payment details are handled entirely by Razorpay’s PCI-DSS-compliant systems.
8. Changes to this policy
If we make material changes to this policy, we will update the date at the top of this page.
9. Contact
Privacy questions? Email hello@fontswala.com or see our Contact page.